PURCHASING
It is not required, but we recommend that you create an account so that you can track the status of your order.
We offer payment via e-banking, BLIK, credit card and debit card.
Delivery within Poland is free of charge. Delivery is made by a courier service.
Yes. The price of carrying is 150 PLN, regardless of the size of the order. In order to choose the delivery service, please select this option when placing an order.
No. Our furniture is designed for self-assembly.
Choose the configuration of the product, then add it to your cart. In the next steps, fill in the address and pay for the order.
Some of our products are configurable, however only to the extent shown on the website. Our collection is designed to offer you different configurations and dimensions of furniture, we hope that everyone will find something for themselves. We do not produce customized furniture.
To cancel your order, please contact us within 7 days of purchase.
At this time we do not offer this form of payment.
Yes. To order samples click HERE. Samples are chargeable, however, in the shipment you will receive a discount code of the equivalent of your order with samples, to be used when placing the order.
The status of your order is visible in the customer panel. After your shipment is shipped, you will receive an email from the carrier with a tracking link. The carrier will contact you to arrange a convenient delivery date.
The carrier will contact you to arrange a convenient delivery date.
We do not offer personal pickup
Our collections are designed so that all the elements fit together. Therefore, each piece of furniture will match the collection you have already purchased. However, we stipulate that due to different production batches there may be slight differences in coloration.
INSTALLATION AND USE
The height and position of the door can be adjusted with the hinges - information on how to do this can be found at the end of the installation instructions.
If the push-to-open mechanism seems to you too short or too long, you can adjust it by turning its tip. You can find a visualization at the end of the installation instructions.
Contact our customer service, if necessary we can offer replacement parts for a fee.
We want our furniture to serve you for as long as possible, so we attach to each product detailed information on the rules of use and maintenance of furniture. Use a clean, dry and soft cloth to clean the wood elements. If the furniture requires more thorough cleaning, you can slightly moisten it with water or a cleaner designed for cleaning furniture, and then wipe the cleaned elements dry. Clean metal and glass parts with commercially available products designed for cleaning such materials according to the instructions on them. Do not use caustic, scouring or other agents of unknown purpose. Cleaners must be clearly labeled that they are intended for cleaning furniture. NOTE!!! High-gloss elements from which the protective film has been removed can be cleaned and used only after 72 hours.
We want our furniture to serve you for as long as possible, so we include detailed maintenance and use instructions with each product. You can download them HERE (here's the link to download the technical data sheet/catalog)
RETURNS AND COMPLAINTS
File a complaint through our COMPLAINTS FORM.
24 months from the date of purchase. The seller is not responsible for damages resulting from improper care, errors and mistakes made during installation by the buyer. The customer loses the right to warranty if he interfered with the construction of the product on his own.
Apply for a return in your customer panel, and then contact our customer service department to arrange a convenient pickup date. You have 14 days to request the return of your purchase. The return is free of charge, however, we reserve the right to reduce the refund amount if the purchase item shows wear and tear or improper use.
Make a complaint through our COMPLAINTS FORM.
Complaint processing time for self-assembly items is 14 days + delivery time. Complaint processing time for upholstered products requiring a visit of the complaint service is 4-6 weeks.